Refund policy

All sales are final, we do not offer refunds. However, it is absolutely important to us that you are completely satisfied with your purchase, which is why we offer store credit for items returned within up to 30 days of the original purchase date.

To accept your return, the item must be returned in its original condition, unworn, undamaged, and with the original packaging.

The customer is responsible for covering return shipping costs except in cases where the item is confirmed to be faulty by our team. 

If you would like to request a return, please e-mail hello@upcycleproject.com with "[Product name] Return Request" in the subject line.